EC 777 Privacy Policy – How We Protect Your Data in Pakistan

This Privacy Policy is issued by EC 777, the operator of the online gaming platform accessible at ec777.im. EC 777 is the data controller responsible for the personal information of all registered members and visitors who interact with the platform.

EC 777 operates primarily for players based in Pakistan and is built around the local experience — PKR transactions, Pakistani payment methods, and mobile-first access. This Privacy Policy is written with Pakistani players in mind and covers all personal data processed in connection with your EC 777 account, whether you play crash games, jackpot slots, fishing games, or use any other feature of the platform.

If you have any questions about this Privacy Policy or about how EC 777 handles your data, you can contact us at any time via support@ec777.im or through the 24/7 live chat in your account.

EC 777 collects personal data that is necessary to provide you with a functioning, secure, and legally compliant gaming account. We do not collect data beyond what is reasonably required for these purposes. The categories of personal data we collect are as follows:

EC 777 does not collect sensitive personal data such as religious beliefs, political views, biometric data, or health information. If you ever feel that EC 777 is requesting data that seems unnecessary or disproportionate, please contact support immediately.

Personal data reaches EC 777 through three main routes:

Information You Provide Directly

When you register an EC 777 account, you provide your name, date of birth, contact details, and payment method information. When you contact support, those communications are retained. When you set responsible gaming limits or update account preferences, those choices are recorded. All of this is information you consciously give to EC 777.

Information Collected Automatically

When you access EC 777 through a browser or mobile device, technical data is collected automatically. This includes your IP address, the type of device you are using (Android phone, laptop, etc.), your browser and operating system version, and data about how you navigate the platform — which pages you visit, how long sessions last, and where you click. This data is used for platform security, fraud detection, and performance optimisation.

Information From Third Parties

When you make a deposit or withdrawal via Easypaisa, JazzCash, NayaPay, SadaPay, or a bank transfer, the relevant payment processor provides EC 777 with a transaction confirmation including the amount in PKR and a reference identifier. EC 777 does not receive your full payment account credentials from these processors. When identity verification is conducted by a third-party service, that service provides a verification result (pass/fail) and the document type used — EC 777 does not store copies of your CNIC on external servers.

EC 777 processes your personal data for specific, legitimate purposes. We do not use data for any purpose that is incompatible with the reason it was collected. Our primary purposes are:

• Account management: Creating, maintaining, and operating your EC 777 member account — including authentication, settings, and history.
• Transaction processing: Facilitating PKR deposits and withdrawals through your chosen payment method — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or card.
• Identity and age verification: Confirming you are who you say you are and that you meet the 18+ eligibility requirement before activating real-money access.
• Legal and regulatory compliance: Meeting anti-money-laundering obligations, maintaining required transaction records, and responding to lawful requests from regulatory authorities.
• Fraud prevention and security: Detecting unusual account activity, preventing unauthorised access, and identifying patterns consistent with bonus abuse or multi-accounting.
• Responsible gaming: Monitoring play patterns to identify members who may be at risk, applying deposit limits and self-exclusions you request, and ensuring the platform's responsible gaming commitments are upheld.
• Customer support: Resolving account issues, payment disputes, and game queries using your account history and communication records.
• Platform improvement: Using aggregated, anonymised data to understand how players use EC 777 and where improvements can be made — no individual profiling is involved in this analysis.
• Marketing communications: Sending you information about EC 777 promotions, bonus offers, and new games — but only if you have opted in to receive such communications. You can withdraw consent at any time.

EC 777 does not share your personal data with third parties except in the limited circumstances described below. All third parties with whom data is shared are contractually required to handle it securely and use it only for the specific purpose for which it was shared.

Payment Processors

To facilitate PKR deposits and withdrawals, EC 777 shares the minimum necessary transaction data with your chosen payment provider — Easypaisa, JazzCash, NayaPay, SadaPay, your bank, or your card processor. These providers receive only what they need to complete or record the transaction. They are bound by their own privacy and security obligations and cannot use your data for any other purpose.

Identity Verification Services

When EC 777 requests identity documents — for example, your CNIC or passport — verification is conducted through a regulated third-party KYC (Know Your Customer) service. This service confirms whether the document is genuine and whether the name and date of birth match your EC 777 registration. EC 777 receives only the verification outcome, not a copy of the document itself.

Regulatory and Legal Authorities

EC 777 will disclose personal data to regulatory bodies, financial intelligence units, or law enforcement agencies when legally required to do so. EC 777 will not voluntarily disclose member data to third parties beyond the categories listed above. Where a legal disclosure is made, EC 777 will inform you where it is lawfully permitted to do so.

Game Providers

Some crash game, fishing game, and slot providers receive anonymised session data to power their platforms. No personally identifiable information — not your name, mobile number, or PKR balance — is shared with game providers. They receive only a randomised session identifier and the bet/result data necessary to run the game.

Pakistani players trust EC 777 with their PKR transactions — and we treat that trust seriously. Financial data receives the highest level of protection within the EC 777 platform, segregated from general account data and accessible only to staff with a direct operational need.

EC 777 does not store complete payment account credentials on its own servers. When you register an Easypaisa or JazzCash account with EC 777 for deposit and withdrawal purposes, only a masked reference identifier is retained — not your full mobile wallet credentials. Full card numbers are never stored by EC 777; card payments are tokenised by the payment processor before any data reaches EC 777's systems.

All PKR transaction history — including deposit amounts, withdrawal amounts, dates, and payment methods used — is retained in accordance with the data retention schedule described in Section 7. This history is visible to you in your EC 777 account transaction log at all times.

EC 777 retains personal data for as long as it is necessary for the purpose for which it was collected, or for as long as required by applicable compliance obligations. The general retention periods are set out below.

• Active account data: Retained for the duration of your EC 777 membership. Your profile, game history, and transaction records are accessible to you while your account is open.
• Closed account data: Following voluntary account closure or permanent suspension, EC 777 retains transaction and identity records for a minimum of five years to satisfy anti-money-laundering record-keeping requirements.
• Support communications: Chat transcripts and email correspondence are retained for two years from the date of the communication.
• Technical/device data: IP address logs and session data are retained for 12 months, after which they are anonymised or deleted.
• Marketing consent records: Records of your marketing preferences are retained for the duration of your account and for one year after closure, to evidence your opt-in or opt-out decisions.

When data is no longer required, EC 777 deletes or anonymises it securely. Anonymised data — from which no individual can be identified — may be retained indefinitely for platform analytics and improvement purposes.

EC 777 respects your rights over your own personal data. As a registered member, you have the following rights which you can exercise at any time by contacting us:

• Right of Access: You can request a copy of all personal data EC 777 holds about you. We will provide this within 30 days of a verified request.
• Right to Rectification: If any of your personal data is inaccurate or incomplete, you can request that we correct it. For most information, you can update it directly in your EC 777 account settings.
• Right to Erasure: You can request that we delete your personal data. Note that we are required by law to retain certain financial and identity records even after an account is closed — in those cases, we will explain what we can and cannot delete and why.
• Right to Restrict Processing: You can ask EC 777 to limit how we process your data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
• Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
• Right to Object: You can object to EC 777 processing your personal data for direct marketing purposes at any time. You can also object to processing based on legitimate interests, though in some cases EC 777 may have overriding legal grounds to continue.
• Right to Withdraw Consent: Where EC 777 processes data based on your consent — such as for marketing emails — you can withdraw that consent at any time without affecting the lawfulness of processing that took place before withdrawal.

To exercise any of these rights, email support@ec777.im with the subject line "Data Rights Request" and a description of what you are requesting. We will acknowledge your request within 48 hours and aim to complete it within 30 days.

EC 777 uses cookies and similar tracking technologies to operate the platform effectively and to improve your experience. A cookie is a small text file stored on your device when you visit the EC 777 website.

Types of Cookies EC 777 Uses

• Essential cookies: These are necessary for the EC 777 platform to function. They maintain your login session, remember your language preference, and keep your betting slip intact between pages. These cannot be disabled without breaking core functionality.
• Performance cookies: These collect anonymised data about how players navigate the EC 777 platform — which pages are visited most, where errors occur, and how page load times vary. This data is used exclusively to improve the platform.
• Functional cookies: These remember preferences you have set — such as your responsible gaming limits display or game view preferences — so you don't have to reset them each session.
• Security cookies: Used to detect fraudulent activity such as bot access, session hijacking attempts, or unusual login patterns. These are essential for protecting your EC 777 account.

EC 777 does not use third-party advertising cookies. You will not be tracked across other websites by EC 777's cookie infrastructure, and EC 777 does not participate in cross-site advertising networks.

Most browsers allow you to control cookies through their settings. Disabling essential cookies will affect your ability to log in and use the EC 777 platform normally. Disabling performance and functional cookies will not prevent you from playing games but may limit some personalisation features.

EC 777 implements technical and organisational security measures appropriate to the risk level of the data it processes. The key security measures in place to protect your personal information are:

• SSL/TLS encryption: All data transmitted between your device and EC 777's servers is encrypted using industry-standard SSL/TLS protocols. The padlock icon in your browser confirms this encryption is active on every page of the platform.
• Data storage security: Personal data stored on EC 777's servers is protected by access controls, encryption at rest, and regular security auditing. Only authorised personnel can access the systems on which your data is stored.
• Payment data segregation: Financial data — PKR transaction records, payment method identifiers — is stored in isolated systems with additional access controls beyond those applied to general account data.
• Two-factor authentication: EC 777 supports and encourages the use of two-factor authentication (2FA) on member accounts. This adds a layer of security that significantly reduces the risk of unauthorised access even if your password is compromised.
• Breach response: EC 777 maintains a data breach response protocol. In the event of a confirmed breach affecting member data, affected players will be notified within 72 hours of EC 777 becoming aware of the incident, including what data was affected and what steps are being taken.

EC 777 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. Registration requires a date of birth confirmation and age verification through identity documents. If EC 777 discovers that a member is under 18, the account is closed immediately, any deposits are returned, and all personal data associated with that account is deleted from our systems within 14 days, except where retention is required for fraud reporting purposes.

Parents and guardians are strongly encouraged to use parental control software on any devices that may be accessed by minors, particularly devices where EC 777 may have been accessed previously. If you believe a minor has registered on EC 777 using your payment method or device, contact support immediately at support@ec777.im.

EC 777 may update this Privacy Policy from time to time to reflect changes in our data practices, platform functionality, or applicable legal requirements. When material changes are made, EC 777 will notify registered members via email and/or an in-platform notification at least 7 days before the updated policy takes effect.

The revised Privacy Policy will be published on this page with an updated "Last Updated" date. Your continued use of the EC 777 platform after the effective date of any update constitutes your acknowledgement of the revised policy. If you do not agree with changes to this policy, you may request account closure as described in the Terms and Conditions.

For non-material changes — such as clarifications to existing provisions that do not alter how your data is actually used — EC 777 may update the policy without advance notice. The Last Updated date will always reflect when any change was most recently made.

If you have any questions, concerns, or requests related to this Privacy Policy or to how EC 777 handles your personal data, please get in touch. We take all privacy enquiries seriously and aim to respond within 48 hours.

• Email: support@ec777.im — use the subject line "Privacy Enquiry" for fastest routing
• Live chat: Available 24/7 within your EC 777 account dashboard
• Data rights requests: Use subject line "Data Rights Request" for access, correction, deletion, or portability requests